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FAQ


How long does shipping take?

RetroGaze works with global merchants to provide customers with affordable and high-quality products. As a result, direct shipment from these international countries results in shipping times of approximately 2-4 weeks.

Due to high demand for our products along with shipment from global merchants, please allow up to 2 days for your order to process and 2-4 weeks for your product to arrive.   

Can you provide me with a tracking number?

Of course, we will send you a tracking number for your product in a confirmation email.

If you did not receive a tracking number, please Contact Us

How can I return a product?

If your item is defective and it is within 30 days of purchase, we are able to refund the product. Please Contact Us immediately if you wish to return a defective product.

Note: Please take some time to go over our Refund Policy

I ordered more than one product, but have only received one so far. Where's my order?

We ship on demand and work with global merchants to provide you with stylish and affordable products. As a result, when you order multiple items at a time, they may have been shipped separately. You may receive one item before you receive the next. Please don't panic if you don't receive all of your items at once... they're on the way!